Quality Engineer

Role details

Quality Engineer

Pandrol USA LP

Full Time

Memphis, TN, US

• MAIN PURPOSE OF JOB + Oversees the responsibility for ensuring that the appropriate current standard quality systems are implemented and effective. + Meets with customers to negotiate quality standards, resolve quality issues, and perform Advanced Product Quality Planning (APQP) on new programs. + Responsible for managing quality technicians. + Manages day to day activities for the quality department. + Responsible for reporting corporate KPIs monthly.
• KEY AREAS OF ACTIVITY AND RESPONSIBILITY + Manage QHSE programs to ensure compliance with ISO:9001/14001/45001 and AAR regulations. + Represents the organization in regulatory and customer audits as needed. + Devise and implement quality systems/procedures that provide continuous improvement methodology supporting engineering consistency, design and advance quality planning. + Ensure that the product and processes meet appropriate ISO and Railroad standards + Coordinate in-process audits in compliance with current standards. Problem solve, analyze and introduce corrective action from these audits. + Maintain close communication with customers to ensure quality expectations are met and that corrective actions are completed on time. + Manage CAR and NC material flow and organized MRB meeting to disposition material + Facilitate top management review meetings and maintain the integrity of the QMS. + Ensure new products and process changes follow the Production Part Approval Process. + Analyze CCR data with CFT to ensure proper actions are taking place and driven to completion. + Use six sigma tools and methodology to resolve process and business problems. + Perform and manage the in-process checks pertaining to microstructural evaluation + Ensures the organization is compliant with quality, H&S and environment regulations including training and qualification requirements to personnel. + Interacts with global quality network to improve and standardize group documents and processes. + Reviews AAR Circulars, CH7 reporting and communicates relevant information to the organization. + Manages QC Tech schedules and provide feedback as needed. + Perform other duties as needed or requested by Manager.
• CONTACTS + Internal - Pandrol site Personnel - Pandrol business unit personnel + External - Peers - Customers - Vendors
• SKILLS NEEDED + Bachelor’s Degree in a technical discipline or non-technical degree with 10 years of relevant experience + Metallurgical experience required to perform root cause analysis + NDT Level 2 – Experience using Magnaflux equipment. + Qualified auditor with knowledge of ISO 9001 quality management systems or equivalent - desired + Understanding of Heat treatment, Forging of Steels, and injection molding of Plastics + Six Sigma and lean certifications or training + Self-starter that can work in an independent manner. + Demonstrated knowledge of Quality tools like PPAP (Production Part Approval Process), problem solving tools like A3 and 8D + Demonstrated knowledge of Statistical Process Control (SPC) and Measurement System Analysis (MSA) + Computer proficient; detailed and comprehensive report writing + Knowledge and experience with basic problem-solving tools + Ability to work with employees at all levels of the organization + Excellent interpersonal, communication and documentation skills + Ability to manage teams across multiple shifts.
• MEASUREMENT

Primary measures of successful performance will be:

• On-time customer support and corrective action reporting.
• Accurate and on-time data reporting.
• Several departmental KPIs measuring the KPIV and KPOVs

• CONTRACTUAL/ FINANCIAL AUTHORITY + None