Account Manager - Tier Accounts

Role details

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp.

in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.

401K Match

401K Match: Save for retirement with the company's help. Car Allowance

Car Allowance: You receive a monthly allowance to buy or lease and maintain a personal vehicle. Performance Related Bonus

Performance Related Bonus: When you have an impact, you can reap the rewards. Vacation

Vacation: We offer time off to refresh and recharge. Paid Holidays

Paid Holidays: With paid-time off, local holidays are all the way more relaxing. Plymouth, MI Hybrid Work Freudenberg-NOK General Partnership You support our team as Account Manager - Tier Accounts ====================================

Responsibilities

• Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.
• Build strong relationships across diverse personalities and backgrounds. Demonstrate high emotional intelligence and conflict resolution skills.
• Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.
• Quickly grasp and communicate technical product information. Apply creativity and problem-solving to overcome challenges.
• Stay resilient through setbacks, supporting cross-functional teams when necessary to achieve goals.
• Apply negotiation and value-selling techniques to drive profitability. A competitive, goal-oriented mindset is key.
• Manage multiple priorities with attention to detail, focusing on what’s most important and urgent.
• Develop strategic 5-year plans for key accounts, identifying risks and actionable steps to ensure long-term success. Qualifications

• B.S. or B.A degree in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing or equivalent).
• Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision,
• 5 – 10 years automotive Tiers Account Management experience.
• Strong interpersonal skills and “hunter” mentality.
• Ability to travel to FNST production sites and customers as required.
• Engineering experience with automotive seals, polymers, and/or electric vehicle systems are a significant plus. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.