Quality Assurance Manager

Role details

Description

Quality Assurance Manager

Join Bolder Industries – Where Innovation Meets Impact

About Us

Bolder Industries is a global leader in traceable, mass-balanced circular solutions for the rubber, plastics, and petrochemical industries. Innovation isn’t an idea; it’s what we do every day. We convert end-of-life tires into high-performance materials that power everything from cars to outdoor gear. Our proprietary process produces ISCC PLUS certified BolderBlack® and BolderOil™, cutting emissions and resource use by up to 85% compared to traditional methods.

At Bolder, you’ll find more than a job — you’ll find a team that lifts each other up. Our operators value the predictability of their schedules, hands-on training, and opportunities to grow within a supportive, tight-knit culture. Here, you don’t just clock in; you help prove that sustainability and industry can thrive together. Bolder Industries is ISO 9001 certified and holds a Bronze EcoVadis rating. Visit www.bolderindustries.com to learn more.

Position Summary

The QA Manager is responsible for leading and continuously improving the site Quality Management System (QMS) to ensure consistent, specification-compliant production of recovered carbon black (rCB), recovered fuel oil (rFO/TPO), and other circular products. This role serves as the primary quality authority for the facility, partnering cross-functionally with Operations, Maintenance, Engineering, and Commercial teams to deliver products that meet stringent industrial and automotive customer requirements.

The position plays a critical role in establishing quality standards, driving process discipline, supporting customer qualification, and reinforcing Bolder Industries’ commitment to circular economy performance, traceability, and ESG compliance.

Location and Schedule

• Location: Terre Haute, IN
• Schedule: Monday through Friday Day

Key Responsibilities

• Consistently and continuously emphasize and promote safe practices within the laboratory and plant.
• Own and maintain the plant Quality Management System (QMS), ensuring alignment with ISO 9001 standards and supporting ISO 14001 and IATF 16949 expectations.
• Establish and enforce quality procedures, specifications, and control plans across the full value chain—from ELT feedstock receipt through finished product shipment.
• Define and oversee product sampling, testing protocols, and laboratory operations for rCB, rFO/TPO, and by-products.
• Develop, track, and report key quality performance indicators (KPIs), including non-conformance rates, product yield, process capability (Cp/Cpk), and customer complaints.
• Drive data-based decision-making using statistical process control (SPC) and advanced analytics.
• Lead root cause analysis (RCA) and corrective/preventive action (CAPA) processes for deviations, off-spec production, and customer claims.
• Implement disciplined problem-solving methodologies (8D, 5-Why, FMEA) to eliminate recurring issues and strengthen process reliability.
• Support Management of Change (MOC) processes to ensure quality risks are identified and mitigated prior to implementation.
• Develop incoming inspection protocols and manage supplier performance, including non-conformance resolution and improvement plans
• Support customer audits, product qualifications, plant visits, and technical engagements.

Education & Experience

• Bachelor’s degree in chemistry, Chemical Engineering, Materials Science, Statistics, or a related technical field required; advanced degree preferred.
• Minimum of 5 years of quality leadership experience in chemicals, petrochemicals, carbon black, rubber, automotive, or similar continuous-process manufacturing environments.
• Strong working knowledge of ISO 9001 QMS; experience with IATF 16949 or automotive quality systems preferred.
• Familiarity with analytical methods relevant to carbon black, fuels/oils, or rubber compounds.
• Proficiency in statistical process control (SPC), data analysis, and quality tools.
• Experience in developing and executing product trials and communicating results to internal and external stakeholders.
• Demonstrated experience in executing root-cause investigations using industry methods (8D, Fishbone, etc.) to resolve quality issues, customer complaints, deviations, etc.
• Demonstrated ability to lead cross-functional teams and drive organizational change.
• Ability to respectfully lead in a data-driven environment with stakeholders potentially holding different points of view.

Preferred Experience

• Exposure to ESG reporting, recycled-content verification, and mass-balance certification frameworks (e.g., ISCC).
• Experience in startup, commissioning, or scale-up environments is highly desirable.

Why Bolder Industries? We offer a competitive benefits package designed to support your personal and professional growth:

• Career Growth: Training and development programs
• Employee Recognition: Real-time appreciation with personalized rewards
• Time Off: Generous PTO and paid sick leave
• Comprehensive Insurance: Medical, dental, and vision for employees and families
• Security: Short-term/long-term disability and life insurance at no cost to the employee.
• Retirement: 401(k) participation

Our Commitment to Inclusion

Bolder Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees—regardless of race, color, religion, age, gender identity, national origin, disability, veteran status, sexual orientation, or any other protected status.