Senior Quality Engineer

Role details

As a Senior Quality Engineer within PPG Industrial Coatings, you will resolve customer issues by leading a cross-functional teams to determine containment, root cause and corrective actions. You will determine gaps in process activities or product design to improve product performance. This is an onsite position at our Oak Creek, WI. facility. You will report to the Site Quality Assurance Manager.

Key Responsibilities

Work with Technical Service or Sales to understand the customer's complaints and provide regular status updates. Work with QC, Production, Engineering, Technical, and Field Teams in discussing and resolving complicated data and/or information with all levels of involved personnel Promote team to achieve quality goals, customer complaint cycle time targets and deliver high quality 8D reports Follow-up progress of Customer Feedback from creation to closure Evaluate results and trends of product performance to customer standards Support customer audits to evaluate the effectiveness of the quality management system Support Design Owners, Subject Matter Experts, and Process Improvement experts in driving process improvements to meet customer requirements Develop and improve processes using LEAN/Six Sigma principles Qualifications Bachelor's degree in a technical field or in a related discipline, or equivalent experience/combined education 6+ years of applicable experience. A combination of education and experience will be considered in lieu of experience Ample experience with root cause and corrective action (RCCA) Ample experience with IATF16949 Requirements or experience in Automotive Industry Quality Auditor Experience preferred Lean Six Sigma experience About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.

com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold.

Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges.

When our customers win, we all grow. We act with purpose and speed Agile. Data-driven.

Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators Productive. Collaborative. Accountable.

No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win Future-focused. Driven. Ambitious.

We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong.

United. Passionate. We work safely, act with integrity and value our diverse perspectives.

We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions.

com/us/en/candidate-resources . PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets.

PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees.

Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process.

com and provide feedback on the process , so that we can do better today than yesterday.